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Solutions

IT Infrastructure Monitoring

We help customers optimize their IT infrastructure to deliver the best possible performance whilst also making sure that capacity is not wasted and environments are right-sized for the workloads they need to process.


ITIM tools focus on monitoring the various IT infrastructure components that reside in a data center or are hosted in the cloud as Infrastructure as a Service (IaaS). These tools monitor and collect the availability and resource utilization metrics of servers, networks, database instances, hypervisors and storage. Notably, these tools collect metrics in real-time and perform historical data analysis or trending of the elements they monitor.

 

We work with several ITIM tools and can therefore advise you of the solutions best suited to achieve your goals. For ITIM, we can offer solutions built on many platforms. Examples include Solarwinds, CA Technogies, Dynatrace, Appdynamics, Instana, Schneider Electrics and Splunk. When customers already have existing monitoring solutions, we advise on how best to utilize, integrate and build on what they already have.

 

Examples of areas we can assist with:

  • Advisory and feasibility studies on the choice of ITIM tool

  • Implementation of ITIM with integration to other IT systems

  • Training

  • Process optimization and data clean up

  • Performance analysis/troubleshooting

  • Managed operational services

  • Product maintenance and support

Would you like to know more?


André Wagener, Partner
aw@mcg.dk

 
Network Performance Monitoring

We help customers optimize their network infrastructure to deliver the best possible performance whilst also making sure that capacity is not wasted, and environments are right-sized for the workloads they need to process.


Network performance monitoring and diagnostics (NPMD) tools enable IT and network operations teams to understand the ongoing behavior of the network and its constituent elements in response to traffic demands and network utilization. Measuring and reporting on network performance is crucial to ensure that performance stays at an acceptable level, detect issues, identify root causes and perform capacity planning.

​We work with several NPMD tools and can therefore advise you of the solutions best suited to achieve your goals. For NPMD, we can offer solutions built on many platforms. Examples include Solarwinds and CA Technologies. When customers already have existing monitoring solutions we advise on how best to utilize, integrate and build on what they already have.

 

Examples of areas we can assist with:

  • Advisory and feasibility studies on the choice of NPMD tool

  • Implementation of NPMD with integration to other IT systems

  • Training

  • Process optimization and data clean up

  • Managed operational services

  • Performance analysis/troubleshooting

  • Product maintenance and support

 

Would you like to know more?


André Wagener, Partner
aw@mcg.dk

 

Application Performance Monitoring

We help customers optimize their critical business applications to deliver the best possible performance whilst also making sure that capacity is not wasted, and environments are right-sized for the workloads they need to process.


APM tools focus on monitoring and tracking the performance of software or web applications to identify and solve any performance issues that may arise. These solutions provide performance metrics for applications, with specific insights into the statistics such as the amount of transactions processed by the application, or the response time to process such transactions. APM products calculate a baseline for these metrics and monitor the applications for any variance from this baseline. The metrics are displayed in a variety of data visualizations for easy conceptualization of the overall performance. They are very commonly used by application devops teams and administrators to manage applications and to discover possible reasons for delays in response time. With the ability to identify and fix any performance issues, businesses can provide an optimal user experience.

 

We work with several APM tools and can therefore advise you of the solutions best suited to achieve your goals. For APM, we can offer solutions built on many platforms. Examples include Instana, Appdynamics and Dynatrace. When customers already have existing monitoring solutions, we advise on how best to utilize, integrate and build on what they already have.

Examples of areas we can assist with:

  • Advisory feasibility studies on the choice of APM tool

  • Implementation of APM with integration to other IT systems

  • Training

  • Process optimization and data clean up

  • Performance analysis/troubleshooting

  • Managed operational services

  • Product maintenance and support

 

Would you like to know more?


André Wagener, Partner
aw@mcg.dk

 
Digital Experience Monitoring

​We help customers monitor and optimize the end-user performance experience for any type of digital application service. 

Digital Experience Monitoring DEM is all about the end user’s satisfaction when using digital application services. From the initial user interaction to the final step of the user journey, if you haven’t streamlined your end-user performance experience for function and speed, you risk losing customers, competitive power and organizational user efficiency. Digital Experience Monitoring provides real insights into the performance and function of all your digital application services.

Digital application services grow more complex every day as they become more and more interconnected. With the continued growth and expansion of digital services, keeping the digital experience in check becomes crucial. That’s where planning a DEM strategy becomes vital for organizations that care about their users’ experiences.

We work with several DEM tools and can therefore advise you of the solutions best suited to achieve your goals. For DEM, we can offer solutions built on many platforms. Examples include UXM, Instana, Appdynamics, Dynatrace, When customers already have existing monitoring solutions, we advise on how best to utilize, integrate and build on what they already have.

Examples of areas we can assist with:

  • Advisory feasibility studies on the choice of DEM tool

  • Implementation of DEM with integration to other IT systems

  • Training

  • Process optimization and data clean up

  • Performance analysis/troubleshooting

  • Managed operational services

  • Product maintenance and support

Would you like to know more?


André Wagener, Partner
aw@mcg.dk

 
IT Operations Analytics

We help customers organize their IT operations data to better see the big picture of what's happening in their IT environment, make better decisions and finally take control of IT.


​IT Operations Analytics (ITOA) is an approach to IT operations data that allows you to understand and make more informed decisions about your IT environment. ITOA applies Big Data and AIOps principles to your IT environment so you have a broader context - and clearer operational intelligence - about what's happening in your organization. 

 

Why Does ITOA Matter?

Each technology in IT environments gives specific information: how database systems are running, how much traffic is flowing over switches, and what user experience is like. Without IT Operations Analytics, it's hard and time consuming to gather data from all of those different technology silos and correlate them to get a complete view of what's happening across IT environments.

 

What is the Outcome of Efficient ITOA​

  • Problems are fixed faster

  • Downtime is reduced

  • Over-provisioning or unnecessary spending is avoided

  • Informed decisions can be made about the best way to configure IT environments and collaborate as a team

 

We work with several ITOA tools and can therefore advise you of the solutions best suited to achieve your goals. For ITOA, we can offer solutions built on many platforms. Examples include Splunk, Elastic, Dynatrace, Instana and Appdynamics. When customers already have existing monitoring solutions, we advise on how best to utilize, integrate and build on what they already have.

 

Examples of areas we can assist with:

  • Advisory feasibility studies on the choice of ITOA tool

  • Implementation of ITOA with integration to other IT systems

  • Training

  • Process optimization and data clean up

  • Performance analysis and troubleshooting

  • Outsourced tool management

  • Product maintenance and support

Would you like to know more?


André Wagener, Partner
aw@mcg.dk