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Solutions

IT Operations

Analytics

 

 

We help customers organize their IT operations data to better see the big picture of what's happening in their IT environment, make better decisions and finally take control of IT.


​IT Operations Analytics (ITOA) is an approach to IT operations data that allows you to understand and make more informed decisions about your IT environment. ITOA applies Big Data and AIOps principles to your IT environment so you have a broader context - and clearer operational intelligence - about what's happening in your organization. 

 

Why Does ITOA Matter?

Each technology in IT environments gives specific information: how database systems are running, how much traffic is flowing over switches, and what user experience is like. Without IT Operations Analytics, it's hard and time consuming to gather data from all of those different technology silos and correlate them to get a complete view of what's happening across IT environments.

 

What is the Outcome of Efficient ITOA​:

  • Problems are fixed faster

  • Downtime is reduced

  • Over-provisioning or unnecessary spending is avoided

  • Informed decisions can be made about the best way to configure IT environments and collaborate as a team

 

We work with several ITOA tools and can therefore advise you of the solutions best suited to achieve your goals. For ITOA, we can offer solutions built on many platforms. Examples include Splunk, Elastic, Dynatrace, Instana, Appdynamics and Solarwinds. When customers already have existing monitoring solutions, we advise on how best to utilize, integrate and build on what they already have.

 

Examples of areas we can assist with:

  • Advisory feasibility studies on the choice of ITOA tool

  • Implementation of ITOA with integration to other IT systems

  • Training

  • Process optimization and data clean up

  • Performance analysis and troubleshooting

  • Outsourced tool management

  • Product maintenance and support

 

 

Software solutions we have long term experience with:

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WOULD YOU LIKE TO KNOW MORE?

 

André Wagener

Managing Partner

aw@mcg.dk

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