• André Wagener

Key Benefits of Managed Monitoring Services


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With the rapid advancement of IT solutions and technologies, it is becoming more and more complex for enterprises to keep up with the pace of change.

However, it is essential for them to continuously upgrade and monitor the underlying systems, devices, applications, that allow them to operate successfully, and stay competitive in their field.


To ensure flawless operation, precise monitoring, safety, and continuous development, many enterprises are outsourcing the burdens of these tasks to IT service specialists.


The subscription-like contract between the client and the managed service provider (MSP) allows companies to have professionals at hand, at all times, for much lower costs, than using internal staff for these purposes.


Without further ado, here are the 6 key benefits of using managed monitoring services:


1. Core business can be prioritized


By outsourcing IT monitoring to a specialist, such as MCG, companies can focus on what they do best, which is to make their customers happy.

Instead of having to sacrifice valuable resources, and fragment their operations, organizations can prioritize their core business activities. This essentially leads to higher quality, customer satisfaction, and brand awareness.


2. Increased productivity


Using a managed monitoring services can significantly increase productivity.

More resources available for the core business activities, and fewer or no disruptions from the IT side of the operations allow tasks to be implemented for the planned deadlines.

Managed services that are tailored to the needs of the particular client can ensure, that the company can increase its productivity, and realize a high ROI (return-on-investment) through its outsourced activities.


3. More flexibility


In case there are changes in the need of the client, MCG can adjust the system components, such as devices, servers, applications, to adapt to the preferences.

By allowing managed service specialists to consult companies on their current IT-related needs, new solutions, services can be supported flexibly, to ensure that the client can implement their desired changes in operation.


4. Non-stop service availability


Another important benefit of working with a managed service provider is that it provides continuity.

While in-house services can often be subject to difficulties due to the lack of training, expertise, and availability, outsourced monitoring allows companies to have these activities running 24/7.

As opposed to ad hoc adjustments and monitoring, managed IT services prioritize a proactive approach, which puts emphasis on preventing problems in the first place, rather than putting out fires as they arise.


5. Professional expertise


One of the most important benefits that managed IT monitoring can provide is professionalism. Trained professionals, with in-depth knowledge, and relevant expertise in their field can ensure that any questions or issues from the clients’ side can be met with easy-to-adapt, instant solutions.

Moreover, instead of having to bear the costs and complexity of recruiting and selecting the right IT professionals, these burdens are all transferred to the service provider.


6. Lower costs


Lowering costs is one of the key aspects of staying competitive. While costs cannot be reduced indefinitely, having lower costs than your competitors can make or break success.

Outsourcing IT monitoring can reduce spendings on staffing, training, and other non-direct costs associated with a higher number of people employed through permanent employment.

It allows companies to lower their costs, by having access to the specific expertise, for a specific duration of time on-demand.


If you would like to learn more about Managed Monitoring Services, visit our website, or contact us directly, for more information.


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