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5 Must-Have IT Monitoring Tools On The Market Today


Companies today are supported by the opportunities that the rapid advances in technology are providing, through the abundance of information available on-demand. At the same time, the increasing complexity of the supporting infrastructure, and the growing number of sophisticated cyberattacks are posing real threats to organizations.

IT Monitoring is a data-driven process, in which the organization gathers metrics about the operations of an IT infrastructure's hardware and software to ensure everything functions as expected to support applications and services.

There are many tools available on the market today that are all designed to support companies in specific goals to optimize user experience, detect errors in the network infrastructure that might cause delays, measure application performance, and many more functions.

Here are some of the best IT Monitoring tools available on the market today:

1.Digital User Experience Monitoring

Digital User Experience Monitoring or DEM basically encompasses the whole user journey and aims to gain insights about the user experience across the complete process, from the first to the last step in which the user interacts with the application.

With the growing complexity of digital services, it becomes essential for companies to keep track of the user experience, and make sure it is at the desired levels. For this reason, having a comprehensive DEM strategy is crucial.

Our previous blog post on DEM summarizes the attributes of this solution and highlights how it is different from Real User Monitoring (RUM). A good example of a DEM is the UXM, which provides a comprehensive solution for companies to monitor user experience.

2. Application Performance Monitoring

Application performance monitoring (APM) refers to the monitoring of software application performance. In order to ensure the desired level of service, the goal of an APM solution is to identify and highlight application performance issues before real users experience its effects. Once the company has the ability to identify and correct performance issues, it can provide an optimal user experience.

There is a wide variety of APM tools available to ensure complete monitoring. These include Instana, AppDynamics, Dynatrace, Splunk, and Solarwinds.

3. IT Infrastructure Monitoring

IT infrastructure monitoring (ITIM) is a process, which aims to collect and analyze data from the IT infrastructure and use it to improve business outcomes and increase value creation for the company.

With the use of infrastructure monitoring tools, organizations can identify issues in the IT infrastructure, detect security threats or malicious attacks, as well as mark new business opportunities.

Some often used ITIM tools include Solarwinds, MicroFocus, Dynatrace, Appdynamics, Schneider Electrics, and Splunk.

4. Network Performance Management

Network performance monitoring is the process of tracking, visualizing, monitoring, diagnosing, optimizing, and reporting on the service quality of a network, from the users’ perspective.

Other than reviewing, monitoring the infrastructure and network traffic, NPMD tools can also help IT departments with analysis of the underlying network components, to support improvements and optimization of the network.

These tools can also provide information about the aspects of the network that can be subject to degradation, or other possible errors.

Examples of NPMD tools that are used widely today include Solarwinds, MicroFocus, and Splunk.

5. IT Operations Analytics

IT Operations Analytics (ITOA) is the process of monitoring the underlying systems and collecting, processing, analyzing, and interpreting data from a variety of IT operations sources to support business decisions, and detect possible issues.

The information is usually collected from the infrastructure, as well as previously logged data from applications, services, and infrastructure hardware. ITOA then uses Big Data and AIOps principles to provide a more comprehensive, and clear understanding of the processes and operations within the company.

Examples for ITOA software solutions include Splunk, Elastic, Dynatrace, Instana, Appdynamics, and Solarwinds.

It is often not easy for organizations to understand which IT Monitoring tools should be used for what specific purpose. For this reason, we always recommend that they reach out to monitoring solutions professionals, to create the best possible setup.

You can find more information about IT Monitoring Tools on our blog.

Also, feel free to contact us directly, for any IT Monitoring-related questions and inquiries.



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